TuneTracker Systems Sales Terms and Conditions All TuneTracker Systems station-in-a-box computer systems and their components come with a full one-year parts and labor warranty, and excellent customer service support. This warranty covers hardware only, and does not cover damage due to mishandling, shipping and delivery damage, or customer tinkering or retrofitting, and is voided if the customer opens the case or makes any physical hardware changes without first consulting TuneTracker Systems Technical Support. Should shipping damage occur, save all boxing and packaging and alert your UPS carrier and TuneTracker Systems immediately. Purchase of a TuneTracker software product license or station-in-a-box entitles the purchaser to a single license for the use of the software product on a single computer. You may not duplicate the software or install the software on any additional computers, or a "backup computer," without purchasing an additional license or licenses. Contact TuneTracker Systems if you need multiple licenses, which may qualify for a discount. You may not resell our software, or a computer containing our software, without a reseller's agreement. If you intend to sell a computer containing any element of our software, the software must first be removed from the computer. TuneTracker Systems warrants that our "Station-in-a-Box" systems will run the Be Operating System and TuneTracker Systems software as advertised, but does not warrant the hardware or software as to its suitability for any particular purpose by the purchaser. Suitability must be determined by the purchaser prior to buying the system. We do not issue refunds based on suitability or a "change of mind." All TuneTracker System "Station-in-a-Box" systems come with a one-year parts and labor warranty, which means we will provide the customer with replacement parts and service as needed, for one year from the date of purchase. We DO NOT provide money-back refunds on our hardware or software. Please do not order products from us unless you intend to keep them. TuneTracker Systems does not warrant that our software will run properly on computer hardware other than the "Station-in-a-Box" computer systems we offer on our web site. If you purchase any TuneTracker Systems software product as software-only, without our hardware, and it fails to run on your own hardware, we do not offer refunds. You may, in the case of TuneTracker Basic or Command Center, ask that the cost of your purchase be applied toward the purchase of one of our "Station-in-a-Box" systems that comes with a computer, and we will credit you your original purchase price, minus $100, toward the purchase of one of our "Station-in-a-Box" systems. TuneTracker Systems computers are constructed of hand-picked components to assure a high level of compatibility with the Be Operating System (BeOS). TuneTracker Systems station-in-a-box computers are built of new, high-quality components, though we reserve the right to use reconditioned and fully-guaranteed PCI cards in our systems at any time, at our discretion, and/or to provide them as warranty replacements at any time, at our discretion. TuneTracker Systems directly warrants only the products and components shipped from our manufacturer, Cyber Works. Components such as switchers, adapter boxes, and touch screens that are drop-shipped to the customer directly by the component manufacturers or resellers are susceptible only to the warranty and support coverages offered by the component manufacturers. And any technical problems or support questions regarding their condition or use must be directed to them. TuneTracker Systems' HeartSong Radio music library is offered on a 99 year lease, meaning that the price you remit for the library is for the purpose of leasing the music. TuneTracker Systems does not offer music for sale. REGARDLESS OF WHETHER ANY REMEDY SET FORTH IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL TUNETRACKER SYSTEMS, DANE SCOTT PRODUCTIONS, DANE SCOTT UDENBERG, CYBER WORKS, OR ITS LICENSORS BE LIABLE (i) FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE), EVEN IF ANY OF THE ABOVE MENTIONED BUSINESSES AND INDIVIDUALS SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE; OR (ii) FOR ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN OR DESTRUCTIVE PROPERTIES OF THE PRODUCTS OFFERED OR THE DOCUMENTATION AND ADVERTISING PROVIDED BY THE ABOVE MENTIONED BUSINESSES AND INDIVIDUALS. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION. FURTHERMORE, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.