Most puzzles have short answers. Here are the usual suspects.
| Problem | What to do |
|---|---|
| No sound | Check the output device in Settings. A device AutoCast is using is greyed out on purpose. Also check that no track is muted, and that the master fader isn’t down. |
| A clip says “Missing audio” | The file was moved or deleted. Use File ▸ Locate Missing Audio… and choose the folder it’s in. |
| A file won’t import | It’s not a readable audio file, or has an unusual format. FastTracker says which file. Re-save it as WAV and try again. |
| I can’t hear my reverb | Raise the Dry/Wet Mix in the effect’s window. See Lesson 5. |
| A clip turns red and snaps back | It was dropped where it would overlap another clip by more than half. Overlap less, or put it on another track. |
| A split beeps and does nothing | A crossfade would end up longer than half the shorter clip. Move or trim the neighbor first. |
| The letter keys don’t do anything | Click on the timeline first so FastTracker is listening, and check that you aren’t holding Command, Option, Control or Shift. |
| The export says my mix is too loud | Choose Lower and Export Again. See Exporting. |
| R says “Choose a track first” | Click a track’s name in its header to choose it (clicking a clip or an empty spot in its lane chooses it too), click on the track where the recording should begin, then press R. |
| Recording says FastTracker needs the microphone | Open System Settings ▸ Privacy & Security ▸ Microphone and switch FastTracker on, or use the button on the Recording tab in Settings. |
| There’s no input to choose, or my interface’s input is missing | Check that it’s connected. The device AutoCast is broadcasting through is never offered, on purpose. |
| A recording sounds a touch late or early against the music | The take is placed using the delay of your input and output devices, which is exact for most setups. Drag the clip a hair if yours needs it. |
| D says there is no track above | Ducking follows the track directly above the music. Put the voice on the track above, or move the music down a track. |
| The music ducked but the dip didn’t move when I moved the voice | If you dragged one of the dip points yourself, that clip stopped following the voice. Tap D on it to put it back under automatic ducking. |
| T trimmed too much, or too little | Change the Trim threshold on the Trimming tab in Settings: lower (toward −60 dB) to keep quieter sounds, higher (toward −20 dB) to cut more hiss. ⌘Z undoes the trim, and you can always drag an edge back out. |
| T says there’s nothing to trim | The clip has no silence at its ends (or less than a few milliseconds), or the whole clip is quieter than the threshold. Lower the threshold on the Trimming tab if the clip is simply quiet. |
| I pasted a file name into the Export box and a clip appeared in my project | Fixed in FastTracker 1.5.0: while the Export or Save panel is open, ⌘V pastes into the panel only. If you have an earlier version, update with FastTracker ▸ Check for Updates… |
| FastTracker didn’t quit when I closed my last tab | That’s on purpose: closing the last tab brings back the Welcome Window. Choose FastTracker ▸ Quit (⌘Q) to quit. |
| I can’t find “Open Audio File…” or “Save Project As…” | They’re one command now. File ▸ Open… (⌘O) opens a project or an audio file, and File ▸ Save As… (⇧⌘S) saves either an audio file or a FastTracker project (in Single Track Mode, choose which in the panel’s Format menu). See Projects and Save As. |
| A menu item I used is missing | Each menu shows only what works in the mode you’re in, and the menus were reorganized into File, Edit, Clip, Audio, Play/Record, Markers, Script and View. See The Menus for where things went. |
| Saving audio asks about my script and flags | An audio file can’t hold a script or Follow-Along’s flags, so Yes saves them in a small .ftdata file beside it (and they load again when you open the audio). No writes the audio alone. Settle it once in Settings. |
| I can’t save, record or edit: “Your free trial has ended” | The 14 days of use are over, so FastTracker is play and view only. Your work is untouched. Buy it or enter your License Key and everything unlocks at once. |
| Follow-Along is greyed out in Settings | It needs macOS 26 or later. Everything else about recording works the same on an older Mac. |
| Sync Recording to Script says the script doesn’t match | It checked the first sentences it heard and they don’t follow the script you have open, so it changed nothing. Open the script that was actually read and try again. See Follow-Along. |
| The app quit unexpectedly | Open it again. It offers to restore your last unsaved work. |
| The “?” button says the manual can’t be reached | FastTracker’s help lives online, so it needs an internet connection. Check your connection and try again. |
Still stuck? Email support@tunetrackersystems.com. Tell us what you were doing and what you expected, and we’ll take it from there.