TuneTracker Chatroom Support

TuneTracker Systems has a chatroom for its users, open 24/7 to discuss, ask questions, and get help.

INSTALLING THE CHAT CLIENT

  If you are able to Internet from your TuneTracker computer or another BeOS computer, download and unzip the BeShare chat client.

http://www.bebits.com/app/1330#download

When you double-click the download under BeOS, Expandomatic will ask where you want it installed. For Destination, specify /boot/apps/


  If you must use Windows, download and install the Ozone chat client...

http://www.tunetrackersystems.com/downloads/ozone.zip

After downloading in Windows, unzip the file and run the installation.


  If you have Java, the best bet for Windows, Mac, and Linux is Javashare 2, which is a really beautiful chat and file sharing client that behaves almost exactly like BeShare. That one is available at http://www.javashare.org, where you should choose the version appropriate for your situation.

RUNNING THE CHAT CLIENT

  Launch BeShare or Ozone
  Click the Server button and specify beshare.tycomsystems.com:5038 (make sure you choose the one that says 5038)
  Type a nickname for yourself in the Nick or Username box, and importantly...hit ENTER afterwards.
  From the file pulldown menu, choose Connect to beshare.tycomsystems.com:5038

USING THE CHAT CLIENT

Once you're in, you'll find this is a tremendous resource, because you can not only chat, but also share files with each other (legal, moral ones only!). You can chat normally and also paste segments of your log right into the chat area for others to read and assist you with. And if you need support help from TuneTracker Systems, such as updated files from us, diagnosis of your logs, etc., we can do it interactively in real-time!

To access files, double-click on the name of the user you wish to access, as listed in a narrow vertical "Name" column on the right. A list of the files he or she is sharing will appear in the top window. To download a file, just double-click on it. As an example, double-click on our TuneTracker listing to see the files we are sharing.

We recommend that users just leave the chat client open, running, pretty much all the time, so the number of people available is as large as possible. It takes little to no processor to run it, and no noticiable bandwidth to monitor it. If it looks somewhat empty at first, don't let that discourage you! Just stay parked there long-term, and participation will grow steadily as people realize what a great resource this is.

Note that this is a public room, so we cannot be held responsible for any bad language or other bad behavior that might occur there. Knowing the caliber of TuneTrackers, though, problems seem very unlikely.

We'll be watching for you in BeShare! Be sure to drop by and say hi.

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